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From the beginning, PAL’s aim has been to provide a high-quality, responsive service for our clients and their apprentices.


We believe that end-point assessment should be a positive experience for all involved, as well as robust.  We believe that our compliance audits and quality services should enhance and support the training programme, and we understand that we need to continously improve our service to meet the demands of our clients.

PAL provides a dedicated, high-quality EPA service. Our clients can be sure that our approach will complement their apprenticeship programmes and that the apprentice will be fully supported prior to, during and after the EPA period. Our offer includes:

  • National coverage

  • Free EPA preparation resources including mock assessment documentation, mock questions, assessment exemplars and support resources

  • Dedicated EPA Support Services team

  • Simple online system for registration and referral

  • Fully documented assessment feedback

  • Fully qualified, industry expert assessors

  • Gateway documentation and gateway guidance

  • EPA information for on-programme delivery staff

  • Vast experience and knowledge of apprenticeship delivery and assessment

  • Option of face to face assessment or remote assessment

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